Technical Support Web Report Form

To be eligible for Technical Support, you must be running the latest available sub-release for your version. Please check your installed version number against the available update on this web site's Downloads page to confirm the version number.

Installation Troubleshooting

Land Change Modeler FAQs

 

In order that we may provide you with Technical Support as quickly as possible, please fill out the form below.

Note: an asterisk ( * ) indicates a required field.

* First Name:
* Last Name:
Customer ID:
* Email Address:
* Product Name:
Version:
Operating System:
Hardware Description:
Example: Pentium w. 32 MB RAM, 2 GB HD, CD ROM, SVGA
Problem Description:
Please be as thorough as possible with your problem description. You should include:
  • descriptive information about your project
  • details about the data sets involved
  • a description of the problem
  • the exact text of any error messages you have received
  • the inputs you have used for the module

If you have a problem using this form, send us an email with all of the above information. Our email address is clarklabs@clarku.edu.